Tenpin Birmingham Star City

“Me and my son visited today after a movie at Vue, honestly at first I'd have to say our experience wasn't the best. It was busy and chaotic with the queue for the bowling and prize redeem seemingly excessively long, we had an issue with one of the machines not working properly that took a while to get fixed but the poor gent was very apologetic and was clearly rushing about everywhere. We did find that a lot of the prizes to be redeemed weren't available with quite a few being out of stock but one of the managers did come over and explain that they had to remove some of the items from the display and tried his best to suggest some alternatives/help me placate my son because they were out of the colour ball he wanted. Whilst it wasn't exactly the experience we were expecting I think with the level of business some standards can definitely be negotiated and the staff team were all trying their best to be as helpful and quick as possible even when being shouted at.”

“Great visit to see the family, such a great location, with a big arcade area to keep the kids entertained, along with other cool areas, pool tables, these amazingly designed escape rooms and of course bowling. Great evening out.”

“Went bowling on xmas eve. Had pre booked so no waiting around. Great atmosphere and fun all round. Lanes are all lit up and look nice. Plenty of arcade games to keep kids busy. Would visit again.”